Privacy policy

Privacy Policy

This Privacy Policy describes how Kween Bella’s Closet Boutique (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our site, we automatically collect certain information about your device, including:

  • Web browser, IP address, time zone, and some cookies installed on your device
  • Pages or products you view, search terms, and how you interact with the Site
  • Referring websites or ads

When you make a purchase or attempt to make a purchase, we collect:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information (processed securely by third-party payment providers)
  • Order history and customer communications

2. How We Use Your Information

  • To process orders and deliver products
  • To communicate with you about your order, returns, and support requests
  • To screen orders for potential fraud or risk
  • To send promotional emails, SMS messages, and marketing communications (with your consent)
  • To improve and optimize our website, products, and customer experience
  • To comply with legal obligations

3. Sharing Your Personal Information

We share your Personal Information only with trusted service providers to help us operate our business, such as:

  • Shopify (our e-commerce platform)
  • Payment processors
  • Shipping carriers
  • Email and SMS marketing providers
  • Analytics and advertising partners

We never sell your personal information.

4. Behavioral Advertising

We may use cookies, pixels, and similar technologies to deliver targeted ads on platforms such as Facebook, Instagram, Google, and TikTok. You can opt out of targeted advertising by adjusting your device or browser settings.

5. SMS & Email Marketing

By signing up for our email list or SMS messaging, you consent to receive promotional messages from us. Message frequency varies. You can unsubscribe at any time by clicking the unsubscribe link in emails or replying STOP to SMS messages.

6. Data Retention

We retain your Personal Information for our records unless and until you ask us to delete it, or as required by law.

7. Your Rights

If you are a resident of certain states or regions, you may have the right to:

  • Access the personal data we hold about you
  • Request corrections to your data
  • Request deletion of your personal information
  • Opt out of marketing communications

8. Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Minors

Our Site is not intended for individuals under the age of 18. We do not knowingly collect Personal Information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal reasons. The latest version will always be posted on this page.

11. Contact Us

For more information about our privacy practices, or if you have questions or would like to make a request, please contact us at: info@sleepcutefashions.com